Privacy Policy

Last updated: 15 January 2026

1. Introduction

Tivronix S.A. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tivronix.com and use our services.

2. Data Controller Information

The data controller responsible for your personal information is:

Tivronix S.A.

Plaza Mayor 126, 08025 Barcelona, Catalonia, Spain

Registration Number: B15475671

VAT Number: ESN45897413

Email: [email protected]

3. Data We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

When you contact us or register for our programmes, we may collect personal data including your name, email address, phone number, postal address, and information about your creative background and goals.

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits.

Usage Data

We collect information about how you interact with our website and services, including which pages you visit, how long you spend on each page, and which links you click.

4. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To provide and maintain our educational services and programmes
  • To process your enquiries and respond to your requests
  • To send you information about our programmes and services
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for marketing communications
  • Contract: To perform our contractual obligations when you enrol in our programmes
  • Legitimate Interest: To improve our services and website functionality
  • Legal Obligation: To comply with applicable laws and regulations

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

7. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With service providers who assist us in operating our website and providing our services
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer or acquisition

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain contact information for up to 7 years after your last interaction with us, and technical data for up to 2 years.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right of Rectification: Request correction of inaccurate data
  • Right of Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for processing

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]

Phone: +34 933 833 860

Post: Tivronix S.A., Plaza Mayor 126, 08025 Barcelona, Spain

15. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data unlawfully. In Spain, you can contact the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.